Credence

    MEMBERPOLICY

    The house rules that keep training safe, fair, and welcoming for every member.

    Training at Credence

    These policies keep the mat safe, fair, and welcoming for everyone. By training with us, every member agrees to uphold them. If anything is unclear, our team is always happy to help.

    Memberships are billed per the plan you choose (monthly, package, or daily pass).
    Payment is due before your membership period begins; access pauses while a payment is outstanding.
    Please keep your contact details up to date so we can reach you about your account.
    Book your spot in advance — classes have limited capacity.
    Cancel at least 4 hours ahead if you can't attend so another member can take the slot.
    Arrive 10 minutes early to change and warm up; late arrivals may be asked to sit out for safety.
    Respect all instructors, training partners, and their instruction.
    Match your intensity to your partner's level and experience.
    No coaching from the sidelines during another instructor's class.
    Wear a clean gi or rashguard, keep nails trimmed, and no shoes on the mat.
    Cover any cuts and stay home if you're sick or have a contagious skin condition.
    Tap early and often — and release immediately the moment your partner taps.
    A parent or guardian must register and provide consent for members under 18.
    Guardians are welcome to observe from the designated area.
    Children should be picked up promptly after class.
    Memberships are with Credence Jiu Jitsu, not with individual trainers, and are non-transferable. We may ask for photo ID as a condition of entry.
    All written notices — including freeze and cancellation requests — go by WhatsApp to the official number, +62 813-9977-7680. Verbal notices, or notices sent to a trainer, by email or any other channel, are not formal notice.
    We may suspend or rescind a membership after a breach of the Terms, and may update the Terms and membership fees with reasonable notice.
    CCTV runs in all general purpose areas and on the gym floor — never in the bathrooms, changing rooms or Studio.
    Photos and video may be used to promote the academy; tell a staff member or WhatsApp us to opt out, and use stops immediately.
    Freeze and cancellation requests are made by WhatsApp to +62 813-9977-7680 — see Rules of Membership.
    Drop-in and daily passes are non-refundable once purchased.
    Refund eligibility for longer plans follows our refund policy — ask our team for details.

    Agreement

    By training with us, you agree to these policies

    This member policy works alongside our Terms of Service, Privacy Policy, and Community Guidelines. We may update it from time to time; the latest version always lives on this page.